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We value every piece of your voice. Have any questions or concerns, just get in touch, we will try our best to respond within 24 hours on work days.

Email Us

For Snowbot customers: support#thesnowbot.com (replace # with @)。

If Snowbot robot fails and cannot be used normally, please provide a valid order number, photo and or video evidence that shows the problem via email.

For business partners: contact#thesnowbot.com (replace # with @)

Office Address

Headquarters: Baoneng Science and Technology Park, Qingxiang Road, Longhua District, Shenzhen, China

US office: 90 State Street, Albany State, New York City, US

Call Us: 1-657-2255388 (US)         86-0755-32914322 (China)

Working Hours: 8:30 am - 6:00 pm (UTC+08)

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